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WordPress Website Maintenance Services Malaysia.

  • Always retain WordPress up to date for security performance!
  • Handling by Experienced WordPress Programmers. 
  • Get a complete WordPress website maintenance package.
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Website maintenance for security

Assurance for business to operate uninterrupted!

We aim to deliver end-to-end marketing, technology, and design solutions to business owners. To keep ahead of the competition, you must concentrate on expanding your company. As a result, it’s critical to work with a website maintenance company that can provide proactive advice, tech support and ongoing assistance while you focus on your business.

Why is WordPress website update so important?

We all understand the benefits of having a well-organized website. However, simply having the website up and operating is insufficient. It’s also critical to keep your website updated and maintained on a regular basis if you want it to perform at its best.

Websites, like cars, require regular maintenance in order to function correctly. Here are six ways that WordPress website maintenance and upkeep will assist to make the business grows:

Improve Security

Security is the main reason to make website maintenance a must. You should make sure your WordPress site is up to date with software patches and security updates. So it protects your website from being blacklisted by search engines and email spam filters that can impact the day to day running of your business.

Increase Site Speed

A fast site speed will result in both better user experience and SEO. This s because site’s loading speed is one of the main criteria that Google determines search engine rankings. Therefore, companies who value WordPress sites will consider website maintenance as an investment to consistently maintain a money-making website with a fast loading speed.

Improve Site Traffic

Google search engines will boost the rankings of websites that are updated on a regular basis in order to deliver the finest quality material to searchers. Thus, adding valuable content to your site, fixing broken links, removing duplicate pages, and keeping your content up to date will only help you attract new and repeat users.

Improve UX

A well-maintained website helps promote your brand, work, and mission. Remove outdated information from your site and do a site audit to identify faults and inaccuracies. Do this on a regular basis to ensure that your visitors have the greatest possible experience.

Ensure Efficiency

Ongoing website maintenance entails using the latest software to streamline internal processes. This automation of process allows the website to perform monotonous tasks. It further saves a significant amount of time which can be used to focus more on productive marketing ideas.

Staging Website

It is definately not safe to test on your live website, a secure clone of your website is necessory for testing new updates without causing any potential harm to the live website. With staging site, live preview is possible for each testing and update without affecting the original site.

Therefore, website maintenance is important for all business owners, both big and small. Regularly maintaining your website will only improve performance in the search engine.

What is included in website maintenance services?

WordPress is the market leading Content Management System (CMS) as 43% of the web uses WordPress. The usability and accessibility of tools and resources make WordPress a top choice when it comes to building a website. Therefore, WordPress is the main target of malicious hackers to compromise WordPress websites and gain access for their own reasons.

To minimise hackers accessing your website, Karuna identified a need in the market for a comprehensive WordPress Maintenance service as listed below:

  1. WordPress Core, theme and Plugin to be kept up-to-date.
  2. Hosting Management
  3. Backup Solution
  4. Troubleshooting Issues. 
  5. Virus and Malware Removal 
  6. Security Updates.
  7. Site Speed Optimisation. 
  8. Contents update (Hour limit as per contract)
WordPress cloud hosting

Terms & Conditions

Our web maintenance price list was prepared based on the “standard site” with the following criteria:

  • Single language site.
  • up to 50 pages, up to 500 images.
  • up to 200 blog posts or up to 200 products.
  • less than 25 supported plugins and a supported theme.


  • In the case the client site is more heavy duty than the “standard site” we defined, a small additional charge will be included for non-standard websites based on the size of the site and the level of additional maintenance required for the site.
  • We will recommend to scrap the Inactive plugin as there are the potential entry-points for hackers to compromise the site. 
  • We will recommend to purchase the new plugin if the existing one already out-dated and non-compatible with the WordPress technology.
  • Liability – The nature of the internet is such that any site can be compromised (hacked) irrespective of the level of maintenance applied or the tools installed. The best solution for WordPress website is to consistently update all of WordPress Core, theme and Plugin.  Karuna cannot accept liability for any loss of data or for a site being compromised (hacked). Our maximum liability for loss of data, inconvenience or site down time is capped at RM1.

Web maintenance cost

At Karuna, we offer two types of website maintenance packages. You can either subscribe for a monthly package to have your website updated consistently, or pay hourly for our ad-hoc service. Latter simply means that you are seeking a doctor consultation only after you are sick, which could be too late. 

Note other yearly renewal fees such as domain, web hosting costs, SSL certificate and payment gateway will be listed separately from the web maintenance fees. 

Why consider Karuna as a website maintenance company?

Karuna started with Kuching website design in 2009 and today we are a full service Digital agency in Kuching, services provided consists of web design, marketing  until maintenance. That’s why we have full knowledge for the whole web design, development until maintenance stage. Our Web programmer team has managed hundreds of Malaysian companies’ website maintenance. Tasks involving cloud hosting management, daily back-ups, content updates and most importantly is the version update implementation for WordPress Core and Plugin.

Our website maintenance service charges are based on a yearly basis as well as the type and complexity of your website. Your site as either an Informative website or eCommerce will make a difference to the website maintenance cost too.  

For regular monthly payments that become part of your budget, our maintenance packages offer you Ticketing Support for regular updates and Malaysian based phones for emergencies and technical issues. We recommend you to read further on Why you should have WordPress Website Maintenance to gain the true knowledge that website maintenance is not an additional service, but an essential factor for online success.

Besides, websites clearly are the main aspect of digital marketing and ensuring they remain operational is the primary objective. So, businesses must invest in ongoing website maintenance and then combine it with digital marketing strategy to successfully flourish in the competitive market.

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Find the answers that you need

What is website maintenance?

Website maintenance is a process that involves task implementation to check the condition and the capability of a website performance to perform. It’s about keeping up with security updates, fresh content, encouraging traffic growth, and making sure your website visitors are happy.

It’s about keeping up with security updates, fresh content, encouraging traffic growth, and making sure your website visitors are happy.

Why is website maintenance necessary?

Regularly updating and maintaining your website will ensure it is running at full capacity. The main reason to keep WordPress updated is for security. … Updating to the newest version of WordPress will ensure that you have the latest security fix. Not updating your version of WordPress website builder may leave your site open to hackers.

How often should you do website maintenance?

WordPress should be updated at least twice or once a month. This consistent maintenance plan will give you time to fix any issues, as well as provide plugins time to update. Make careful to update anything that needs to be updated, including WordPress and its plugins and themes.

What is the cost to maintain a website?

On average, though, you can expect to pay a range from RM1,000 to RM5,000+ per month depending on the type and complexity of the website, contract period and other factors. Many web agencies also offer website maintenance costs that are paid by Ad-hoc basic. This simply means that business owners prefer to fix the site issues when he or she would like to only. In Malaysia the cost will range from RM150 RM300 per hour).

What happens if you don't maintain your website?

What happens when a site is not properly maintained? … Without regular updates and proper maintenance, your content will become outdated, and if you truly start slacking, your domain name may expire which means you will no longer even have a website to maintain! In this case, the cost will be higher because of the new website design package.

What happens if you don't update WordPress?

If you don’t update your site, you risk making it vulnerable. Postpone website updates might lead to worse issues, such as your site failing because you never updated your theme.  Then, you have to start from scratch.

Why should we use the latest version of WordPress?

With each new release, they fix bugs, add new features, improve performance, and enhance existing features to stay up to date with new industry standards. So in other words, when you do not update your WordPress site, you are risking your website security and missing out on new features / improvements.

I'm convinced, but how to start?

Talk with one of our sales representative. He will get our website maintenance experts to do a thoroughly check and site audit in order to find the right solution to fit your business needs and budget.

Do I need to pay for the site audit?

Basically, it is free. Our sales and website maintenance experts will explain the situation of your website to you. The cost will be the fixing cost plus one year maintenance fees, as we are sure you don’t want to go through the same headache again.

Request a Site Audit

We can help you, no matter where in the world you are.

We’d love you to get in touch because we are good at what we do, and we like the challenges. 🚀

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