Ecommerce Website Design

List contact information

Find ways to make it very simple and easy for customers to contact you.

If you don’t display your contact information visibly for your customers and they have to scour your site for contact information, it could lose you a sale. Outside of listing your location and phone number, you can also provide FAQs, product reviews, or comments for users to read, as well as user-generated content like customer testimonials that highlight satisfied customers that use your products.

Build brand loyalty

Look for opportunities to bring users back to your website whenever possible.

Most people shop online by visiting a number of different websites when searching for a particular product. Ideally, the more times a user visits your website, the more likely they are to make a purchase. A great way to bring users back to your website is with timely emails that go out announcing the arrival of new products or seasonal sales. If a popular item is out of stock, you can also ask for users’ emails and notify them when you have that item back in stock. By doing this, you’re not only servicing their needs, but showing them that you care about their experience beyond selling them a product. Furthermore, you also have their contact information for future email campaigns.

A hassle-free checkout process

Create a checkout process that makes it effortless for your visitors to purchase your products.

It has been proven that the more cluttered and complicated an online checkout page becomes, the more likely a customer who was willing to make purchase will just exit your site instead. As well as maintaining a simplified checkout process, state clearly any extra costs such as flat, expensive shipping rates that could hamper a potential sale. Finally, display trust symbols like VeriSign or McAfee badges proudly on your website in order to indicate that your checkout process has been verified and is secure in order to help ease any fears that potential customers could have when shopping online.

Be up 100% of the time

A website is only a helpful ecommerce tool if it is functioning correctly at all times.

Make sure that your hosting plan is reliable and that it has the ability to handle any future needs your website might have. Your hosting plan should grow as your business and orders grow, and if your plan is lagging behind and delaying your shipping or curtailing potential sales, you need to upgrade immediately. Being skimpy on a hosting plan that is not suitable to handle the amount of orders coming in will negatively affect your reputation and lead to decreased sales figures.

Help customers to find the nearest locations

For businesses with multiple locations, providing an easy way for users to find a path to your door is a must-have feature. People will want to know where you are and how to get there. Plus, they’ll want instant access to other important information such as business hours, services provided and a way to get in touch.

This Store Locator is a true all-in-one solution. It uses geolocation to automatically guide users. Locations are attractively plotted out on a map, and each one can have its own listing with any pertinent information you’d like to share. Users can filter locations by virtually any criteria and the whole system is responsive to ensure that customers on-the-go can find you.

Cater to Mobile Users

While making sure that your website works on mobile devices is vital, it’s also become the bare minimum. These days, mobile users expect extra bells and whistles that cater to the strengths of their device. That means features like click-to-call, touch navigation and a search designed for small screens. It’s no longer enough to give mobile users a way to get around. Instead, provide them with features that enhance their experience.

Adding this function to your site will provide the conveniences that mobile users expect. It enables a fully-customizable header and navigation that is built for small screens. Users can call or email you with a single touch. And the previously difficult idea of multi-level navigation on a small screen is handled gracefully.

Enable One-to-One Communication

Sometimes, visitors to your website need a little extra help. And while they can always email you directly or fill out a contact form, they may well have moved on by the time you can respond to them. Every extra minute gives them an opportunity to find what they’re looking for somewhere else. The solution? Adding a live chat feature enables you to interact with users in real time and can help you build a trusting relationship. It shows that you care about customer service and can result in increased conversions.

This Facebook Live Chat function offers a simple and effective way to bring live chat to your website. Visitors to your site can contact you through a dialogue box that is connected to Facebook Messenger, so you can respond to them immediately. You can have multiple, simultaneous conversations while also providing users with a quick way to “like” your Facebook page.

Helps users to find the perfect products 

If your online store has a lot of products, it can be difficult for customers to find exactly what they’re looking for. That’s why it’s important to provide a simple way for users to filter product listings.

This product filter adds powerful filtering capabilities to your store’s shop and product archive pages. Customers can sort listings by any combination of categories, product attributes, ranges and meta keys–all in an easy-to-use interface. It quickly helps users to narrow down your listings to just the products they want to see.

Contact us if your would like to install these functions into your existing ecommerce store or if you plan to have one. Call us at 019-478 9319 or send us a message.