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Trusted eCommerce Development Company Malaysia

Delivering reliable solutions that ensure your online store stands out and performs excellently.

  • Human-centric Approach
  • Optimized Performance
  • Strategic Digital Marketing
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Intense Competition

Malaysia’s eCommerce scene is highly competitive, making it essential for your business to stand out. Success depends on offering unique value and an exceptional customer experience that keeps you ahead of the competition.

Price Sensitivity

Malaysian consumers are price-conscious, so finding the right balance between competitive pricing and profitability is key. You can build trust and loyalty beyond just the price by delivering consistent quality and value.

We build eCommerce websites with digital marketing strategies in mind.

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When launching an eCommerce business in Malaysia, building a website that not only looks great but also drives results is essential. At Karuna, we design and develop eCommerce sites with a strong focus on digital marketing, ensuring your online store is ready to attract and convert customers from day one. Here’s how we do it:

User-Centric Interface

Your site’s design should be intuitive and user-friendly, making it easy for customers to find what they need and complete their purchases. A smooth experience leads to higher conversions.

Mobile Responsiveness

With so many Malaysians shopping on their phones, it’s essential to ensure your site looks and works great on mobile.

Brand Consistency

Your brand’s identity is crucial. We maintain a consistent visual style across all touchpoints, helping you build trust and recognition among your customers.

Clear CTAs

Our designs include clear and compelling Call-to-Actions that encourage your visitors to take the next step, whether making a purchase or subscribing to your newsletter.

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Scalable Architecture

We build your eCommerce platform with growth in mind, ensuring it can handle increasing traffic and sales as your business expands.

Custom Features

We tailor your site to your needs, adding custom features like personalized recommendations or loyalty programs to enhance the customer experience.

Secure Payment Gateway

Security is a top priority. We integrate reliable payment gateways that support popular local options like FPX and e-wallets, giving your customers confidence when they shop.

Smooth User Experience

A fast, glitch-free site is essential for keeping customers engaged. We focus on creating a seamless experience that keeps visitors on your site and encourages repeat business.

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SEO-Driven Design

We optimize your site from the ground up with SEO in mind, helping you rank higher on search engines and attract organic traffic that converts.

Enhanced Site Speed

Fast loading times are critical for user satisfaction and search engine rankings. We optimize your site’s speed to ensure quick load times, keeping visitors engaged and reducing bounce rates.

Conversion Rate Optimization (CRO)

We continuously refine your site’s design and functionality to maximize conversions, from product pages to the checkout process.

Performance Monitoring

We provide ongoing performance monitoring to ensure your site is always running smoothly and efficiently, with insights that help you make data-driven decisions.

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Integrated Digital Marketing

We build your site and create targeted digital marketing strategies to drive traffic and increase sales. From Google Ads to social media campaigns, we ensure your brand reaches the right audience.

Content Marketing

We develop content that resonates with your target market, driving traffic to your site and establishing your brand as a trusted authority in your industry.

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Grow your brand online
Grow your brand online
Grow your brand online
Grow your brand online
Grow your brand online
Grow your brand online
Grow your brand online
Grow your brand online
Grow your brand online
Grow your brand online

CASE STUDY 1

Exceed Expected Results

An International School rebranding and relocation posed a challenge for the school in recruiting new students. With a 9-month brand awareness campaign, the client recruited 1300 lead that surpassed the initial goal of 1200.

Tunku Putra Help International School
Website Revamp
Social Media Marketing

CASE STUDY 2

Increased Room Booking

Karuna helped to revamp the new website for Everly Group of hotels. By developing a digital marketing strategy to focus on Weddings, the campaign has managed to increase the room bookings by more than 4,000 rooms.

The Everly Group
Website Revamp
PPC Advertising
Social Media Marketing

CASE STUDY 3

Enhanced New User to the Website

Elica aspires to create an elegant digital presence for its property solutions while highlighting its three latest property developments to boost sales. Karuna was tasked with creating branded content and copywriting for their new website. New users to the website increased by 67.6% from the first half of 2021 to the second half of 2021.

Elica
Website Revamp
Content Creation

See how we can help your business grow with eCommerce development.

Frequently asked questions

Why choose Karuna as your eCommerce development partner?

We’re a full-service digital marketing agency offering expert web design and comprehensive digital marketing services. This means we design eCommerce websites optimized for successful digital marketing campaigns, ensuring your online store is set up to maximize sales and growth.

Can I update my website content on my own?

Absolutely. We build our sites on user-friendly platforms like WordPress or Shopify, allowing you to easily update content, products, and images without technical expertise.

Do you provide ongoing support after the website is launched?

Yes, we offer ongoing maintenance and support packages to ensure your website remains secure, updated, and functioning smoothly.

How do you ensure my eCommerce site is secure?

We implement the latest security protocols, including SSL certificates and secure payment gateways, to protect your website and customer data.

How long does web design process take?

Typically, the web design process takes around 8 weeks, depending on the project’s complexity and the agency you choose. Here’s an overview of how it works:

  • Initial Payment: A 60% deposit is required to start the project.
  • Content Submission: Clients provide all necessary content and images upfront.
  • Design Phase: Our designer creates a custom mock-up for your review, with up to two rounds of revisions.
  • Development Phase: Once the design is approved, our developer builds the website, allowing for two additional revisions.
  • Final Payment: The remaining 40% of the balance is due before the website launch.
  • Launch: Your website goes live after the final payment and quality checks.

For template-based websites, the timeline is significantly shorter, usually completed within 2 to 3 weeks.

Are there any subsequent yearly fees?

  1. Hosting – Place to store your website and data.
  2. Domain – Your website address e.g. www.ABC.com.
  3. Payment Gateway – Your online payment tools, e.g., PayPal and SenangPay.
  4. Web Support – Outsource to Karuna to update and maintain your website. (Optional)